Privacy Policy

Introduction

Welcome to Matt's Concrete Art ("we," "our," or "us"). We operate the website tupacrose.com (the "Service") and are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our handcrafted Tupac Rose concrete art.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you disagree with this policy, please do not access or use our Service.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out our contact form
• Email us directly at info@tupacrose.com
• Call us at (734) 659-7236
• Express interest in our products or services

This information may include:

• Name
• Email address
• Phone number
• Message content
• Product preferences
• Location (for delivery purposes)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Date and time of visit

How We Use Your Information

We use the information we collect for the following purposes:

Primary Uses

• Communication: To respond to your inquiries and provide customer service
• Order Processing: To discuss, create, and deliver custom concrete art pieces
• Business Operations: To improve our products and services
• Legal Compliance: To comply with applicable laws and regulations

Website Functionality

• To provide and maintain our website
• To improve user experience and website functionality
• To analyze website traffic and usage patterns
• To detect and prevent technical issues

Information Sharing and Disclosure

We DO NOT sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

Service Providers

We may share information with trusted service providers who assist us in operating our website and conducting our business, such as:

• Web hosting providers
• Email service providers
• Payment processors (when online payments are implemented)

These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent wrongdoing or protect safety
• Protect against legal liability

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure
• Regular security updates and monitoring
• Limited access to personal information
• Secure data transmission protocols

However, please note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Improve website functionality
• Analyze website usage

Your Cookie Choices

You can control cookies through your browser settings:

• Accept or decline cookies
• Delete existing cookies
• Set preferences for future cookies

Note that disabling cookies may limit some website functionality.

Third-Party Services

We use Google Maps for location services, which may collect data according to Google's privacy policy. We do not use Google Analytics or other tracking services currently.

Your Privacy Rights

You have the right to:

Access and Update

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Update your contact preferences

Data Portability and Deletion

• Request a copy of your personal information
• Request deletion of your personal information (subject to legal obligations)

Communication Preferences

• Opt-out of marketing communications
• Specify preferred communication methods

To exercise these rights, please contact us at info@tupacrose.com or (734) 659-7236.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information provided in the "Contact Us" section.

International Users

Our website is operated from the United States and is intended primarily for users in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using our Service, you consent to the transfer of your information to the United States and the application of United States law regarding data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website
• Notify you of significant changes via email (if we have your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries as promptly as possible, typically within 48 hours during business days.

Our Commitment to You

At Matt's Concrete Art, we are committed to creating beautiful Tupac Rose concrete art while respecting your privacy and protecting your personal information. We believe in transparency, security, and giving you control over your data.

Just as each rose in our collection represents resilience and hope, our privacy practices are built on trust and respect for your personal information.