Terms of Use

Welcome to Matt's Concrete Art

These Terms of Use ("Terms") govern your access to and use of the tupacrose.com website (the "Website") and the purchase of handcrafted concrete art products from Matt's Concrete Art ("we," "our," or "us"). By accessing or using our Website or purchasing our products, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Website or purchase our products.

About Our Business

Matt's Concrete Art specializes in handcrafted concrete art pieces inspired by Tupac Amaru Shakur's poem "The Rose that Grew from Concrete." Each piece represents resilience, hope, and artistic expression through the medium of concrete and metal art.

Our Location and Service Area

• Based in: Wayne, Michigan
• Service Area: 25-mile radius from Wayne, Michigan
• Contact: info@tupacrose.com | (734) 659-7236

NO REFUNDS POLICY

IMPORTANT: All sales are final. We do not offer refunds, returns, or exchanges on any of our handcrafted concrete art pieces.

Why We Have This Policy

• Each piece is custom handcrafted to order
• Significant time and materials are invested in each creation
• Art pieces are unique and cannot be resold
• Quality is ensured before delivery or pickup

By placing an order, you acknowledge and accept this no refunds policy.

Product Orders and Pricing

Pricing Structure

• All Tupac Rose concrete art pieces: $75 each
• Prices are fixed and uniform across all designs
• Custom design requests may be subject to different pricing
• Delivery fees apply based on distance and time

Order Process

1. Contact us via email, phone, or website form
2. Discuss design preferences and specifications
3. Confirm order details and pricing
4. Payment arrangement (cash, check, or future online options)
5. Creation period: typically 1-2 weeks
6. Delivery or pickup coordination

Custom Orders

We may accept custom design requests on a case-by-case basis. Custom orders:

• Require prior discussion and approval
• May have different pricing structures
• Are subject to our artistic capabilities and vision
• Must align with our brand and values

Delivery and Pickup

Service Area

We serve customers within a 25-mile radius of Wayne, Michigan, including but not limited to:

Delivery Options

• Pickup: Arrange pickup at our Wayne, Michigan location (no additional fee)
• Delivery: Available within service area for additional fee based on time and mileage
• Special Arrangements: Contact us to discuss shipping outside service area

Delivery Terms

• Delivery fees are calculated based on distance and time required
• Delivery appointments must be scheduled in advance
• Customer must be available to receive delivery at scheduled time
• We are not responsible for delays due to weather or circumstances beyond our control

Payment Terms

Accepted Payment Methods

• Cash (at pickup or delivery)
• Check (made payable to Matt's Concrete Art)
• Online payment options (PayPal - coming soon)

Payment Schedule

• Full payment is typically required upon completion and delivery/pickup
• For custom orders, partial payment may be required upfront
• Payment terms will be clearly communicated during order process

Late Payment

If payment is not received as agreed, we reserve the right to:

• Hold the completed artwork until payment is received
• Cancel the order and retain any partial payments
• Pursue collection of outstanding amounts

Quality and Craftsmanship

Our Commitment

We are committed to delivering high-quality handcrafted concrete art. Each piece is:

• Individually handcrafted with attention to detail
• Made with quality materials and artistic care
• Inspected before delivery or pickup
• Created with love and inspired by Tupac's artistic legacy

Natural Variations

As handcrafted art, each piece may have natural variations in:

• Color intensity and distribution
• Concrete texture and appearance
• Minor dimensional differences
• Artistic details and finishing

These variations are part of the handcrafted nature and artistic value of each piece.

Quality Issues

In the rare event of a genuine quality defect or damage during delivery, please contact us immediately. We will work with you to address legitimate quality concerns on a case-by-case basis.

Website Usage

Permitted Uses

You may use our Website to:

• Browse our product offerings
• Contact us about orders or inquiries
• Learn about our artistic inspiration and process
• Access our contact information and policies

Prohibited Uses

You may NOT use our Website to:

• Engage in any unlawful activities
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Scrape or copy our content without permission
• Impersonate us or others
• Interfere with other users' experience

Intellectual Property

Our Content

All content on our Website, including but not limited to text, images, logos, designs, and artwork, is owned by Matt's Concrete Art or used with permission. This includes:

• Product photographs
• Website design and layout
• Written content and descriptions
• Logo and branding elements

Tupac's Legacy

Our artwork is inspired by Tupac Amaru Shakur's poem "The Rose that Grew from Concrete." We respect and honor his artistic legacy. We do not claim ownership of Tupac's original work, and our art represents our interpretation and tribute to his inspirational message.

Usage Rights

When you purchase our art, you receive:

• Ownership of the physical artwork
• Right to display the artwork in your personal space
• Right to sell or transfer ownership of the physical piece

You do NOT receive rights to reproduce, copy, or create derivative works based on our designs.

Liability and Disclaimers

Limitation of Liability

To the fullest extent permitted by law, Matt's Concrete Art shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business interruption
• Damages exceeding the purchase price of the product
• Damage to other property from normal use of our artwork

Product Disclaimers

• Our artwork is intended for decorative purposes
• Concrete pieces may be heavy - handle with care
• Color may fade over time if exposed to direct sunlight
• Not suitable for outdoor use unless specified

Website Availability

We strive to keep our Website available, but we cannot guarantee continuous, uninterrupted access. We may need to suspend access for maintenance or other reasons.

Governing Law and Disputes

Applicable Law

These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or your use of our Website or products will be resolved in the courts of Wayne County, Michigan.

Dispute Resolution

Before pursuing legal action, we encourage you to contact us directly to resolve any disputes. Many issues can be resolved through open communication and goodwill.

Changes to Terms

We may update these Terms from time to time to reflect changes in our business practices or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Terms on our Website
• Notify customers of significant changes when possible

Your continued use of our Website or purchase of our products after changes are posted constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms or any aspect of our business, please contact us:

We appreciate your interest in our handcrafted concrete art and look forward to creating something beautiful for you.

Our Artistic Mission

Like the rose that grew from concrete in Tupac's inspiring poem, our art represents triumph over adversity and the beauty that can emerge from unexpected places. Each piece we create is a testament to resilience, hope, and the power of dreams.

By purchasing our art, you become part of this inspiring story and help us continue sharing this message of hope and artistic expression with the world.

"Long live the Rose that grew from concrete when no one else ever cared!" — 2Pac